| What technology is used in Web Browser? |
Jerry Messenger uses AJAX in Web Browser. This allows to avoid downloading of custom plug-ins and Java applets into visitor's browser.
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| How does it work? |
Jerry Messenger includes both a Jabber Server and a Web Server. It allows to transfer messages between your site visitors and a Jabber Instant Messenger client program. You may use any of Jabber Instant Messenger software as an operator software.
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| What web browsers are supported? |
Jerry Messenger works with all modern web browsers: Firefox 1.0 and up; Internet Explorer 5.5 and up; Netscape and other Mozilla based browsers 1.7 and up; Opera 7.5.4 and up; Safari 1.2 and up.
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| May I install Jerry Messenger into my hosting account? |
It depends on your account. You need to be able to install Java and launch Java applications. It is usually possible if you have a virtual private server or dedicated server. If not, you may be interested in our Live Help hosted service.
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| Which ports needs to be opened in my firewall for Jerry Messenger to work properly? |
Jerry Messenger uses a standard Jabber port 5222 (and/or 5223 for SSL connections) and 8080 for web connections. Of course, these ports can be redefined
in jerry.xml and jetty.xml configuration files.
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